Annual Maintenance Contract (AMC): Ensure Peak Performance & Longevity for Your Computers & Laptops
Introducing our comprehensive Annual Maintenance Contract (AMC), designed to keep your computers and laptops running at their absolute best, year-round.
We understand the critical role technology plays in your daily life and business operations. Our AMC provides proactive maintenance and expert support, ensuring your systems remain efficient, secure, and reliable.
Say goodbye to unexpected downtime and costly repairs!
What Our AMC Offers:
- Dedicated Expert Support: We assign dedicated technical experts to your systems, providing consistent and personalized service.
- Proactive Hardware & Software Maintenance: Regular checks, updates, and optimizations to prevent issues and enhance performance.
- Campaign Management (If Applicable): For systems used in campaigns, we ensure smooth operation by adhering to standard parameters and providing ongoing management.
- Prompt Troubleshooting: We swiftly address any issues that arise, minimizing disruptions.
- Comprehensive System Overhaul: Think of it as a complete "makeover" to keep your systems running like new.
- Security & Protection: Robust virus protection, malware removal, and hacker prevention to safeguard your valuable data.
Our AMC Services Include:
- Hardware Management:
- Adding/Removing Computer Hardware
- Monitor Maintenance
- Repairing Hard Disks, Modems, DVD-ROMs
- Network Management:
- Network Troubleshooting
- Internet-Based Services
- Security Services:
- Protecting Systems from Hackers
- Virus Protection and Removal
- Software Management:
- Software optimization and updates.
We offer various AMC packages tailored to meet the specific needs of both new and existing clients, covering both branded and assembled computers and laptops.
Benefits of Our AMC:
- Increased Productivity: Minimize downtime and ensure smooth operations.
- Extended Hardware Lifespan: Proactive maintenance prevents costly repairs and replacements.
- Enhanced Security: Protect your systems from cyber threats.
- Peace of Mind: Enjoy the confidence of knowing your systems are in expert hands.
- Cost-Effective Solutions: Predictable maintenance costs, avoiding unexpected expenses.
Keep your computers and laptops in their best standards with our reliable and affordable Annual Maintenance Contract.
Contact us today to discuss your specific needs and choose the AMC package that's right for you!
Annual Maintenance Contract [AMC] Terms & Conditions
1. On-Site Support:
- To address desktop or laptop issues, our AMC service includes up to three (3) on-site visits per computer per quarter (three-month period). This provides proactive and responsive support to maintain your systems' optimal performance.
2. Scope of Service (Parts Exclusion):
- Our AMC service provides comprehensive technical support and maintenance labor. Please note that this agreement does not cover the cost of replacement parts. In the event of hardware failure requiring component replacement, the client will be responsible for the procurement and associated expenses of the necessary parts. We will provide assistance and guidance in identifying and sourcing compatible components.
3. Contractual Agreement and Payment:
- To initiate AMC services, a formal contract, outlining the terms and conditions, must be executed by both parties.
- Payment for the full annual service fee is required in advance, coinciding with the contract signing. This ensures uninterrupted service and allows us to prioritize your IT needs.